Terms of Service

Last updated: August 2026

1. Introduction

Welcome to HealthConnect Pro. By accessing or using our telehealth platform, you agree to be bound by these Terms of Service. Please read them carefully.

2. Medical Advice Disclaimer

The information provided on this platform is for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment. In case of a medical emergency, please call your local emergency services immediately.

3. Consultations and Prescriptions

All consultations are conducted by licensed medical professionals. The issuance of a prescription is at the sole discretion of the consulting doctor, based on their professional judgment and the information provided by the patient.

4. User Responsibilities

You agree to provide accurate, current, and complete information during the registration and consultation process. You are responsible for maintaining the confidentiality of your account credentials.

5. Payment and Refunds

Fees for consultations are clearly stated prior to booking. Refunds are subject to our cancellation policy, which requires at least 24 hours' notice for a full refund.